Business Name: Summit Plumbing

Legal Name: Summit Plumbing LLC

Effective Date: January 21st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Summit Plumbing LLC, doing business as Summit Plumbing (“we,” “us,” or “our”), does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

Non-sharing:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Physical address
• Payment information when you request a quote or service
• Opt-in records and timestamps for all communication channels (SMS, email, phone)

Non-Personal Information

• IP address
• Browser type and device information
• Operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

Customer Communication Data

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Process transactions and service requests
• Communicate regarding appointments, service updates, and promotions
• Respond to inquiries and customer support requests
• Improve website usability and performance
• Maintain communication consent records
• Fulfill legal and regulatory obligations

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into Summit Plumbing LLC’s SMS messaging program, you agree to receive text messages related to our services, including appointment reminders, customer support messages, service notifications, and important updates.

Opt-In & Consent

• Messages are sent only after explicit opt-in
• We maintain timestamped opt-in records
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

• Reply “STOP” at any time to opt out
• You will receive a final confirmation message
• No further messages will be sent unless you re-opt in
• Opt-out requests are processed immediately

Message Frequency & Content

• Message frequency varies based on interaction
• Messages are directly related to requested services
• Promotional messages are sent only with explicit consent

Help & Support

• Reply “HELP” for assistance
• Or contact info@summitplumbingvancouver.com

Carrier Information

• Message and data rates may apply
• Carriers are not responsible for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

Non-sharing:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information only with:

Service Providers

• Vendors supporting payments, scheduling, customer service
• SMS aggregators solely for message delivery you have consented to
• All vendors are contractually bound to confidentiality and security

Legal Compliance

• When required by law or valid legal process

Business Transfers

• In mergers, acquisitions, or asset sales
• Data remains protected under this policy

Text messaging opt-in data and consent are excluded from all sharing categories, except for authorized SMS delivery providers.

5. Data Security

We maintain reasonable safeguards, including:

• Encryption of sensitive data
• Access controls and authentication
• Regular security reviews
• Employee data protection training
• Incident response procedures

No system is 100% secure; however, we use commercially reasonable measures to protect your data.

6. Cookies & Tracking Technologies

We use cookies to analyze traffic, remember preferences, and improve website performance.
You may disable cookies in your browser settings, though some features may not function properly.

7. Your Rights & Choices

You may:

• Access, update, or delete your personal information
• Unsubscribe from emails
• Opt out of SMS by replying “STOP”
• Withdraw consent for future communications

8. Third-Party Links

This Privacy Policy applies only to information collected by Summit Plumbing LLC.
We are not responsible for third-party websites or their privacy practices.

9. Changes to This Privacy Policy

We may update this policy periodically.
The current version will always be posted on our website with the effective date. Check here https://www.summitplumbingvancouver.com/privacy-policy

10. Contact Us

Business Name:Summit Plumbing
Legal Name: Summit Plumbing LLC

Phone Number: +1 360-518-8477
Email: info@summitplumbingvancouver.com
Website: www.summitplumbingvancouver.com